Last Modified: March 6, 2015
content and information contained on and in and comprising the pages that make up the Site,
your use of the Site, your use of any service provided by Arjuna Solutions to you, whether
described on or offered through the Site or through any other means (all such services offered by
Arjuna Solutions collectively referred to herein as the “Services”) and the information which we
gather in providing the Services to you. (hereinafter, Arjuna Solutions may also be referred to as
“we,” “us” or “our.”).
regarding the collection, use and disclosure of any information that you submit to Arjuna
Solutions through the Site or as a result of utilizing any Service offered by Arjuna Solutions, as
well as such information which we gather in the course of providing Services to you. We
understand that you care about how information is collected, used and stored and we are
committed to protecting the privacy of our customers, and that of others whose PII we collect
and utilize in connection with the provision of Services.
What information do we collect?
We collect information through three (3) primary means: 1) when you visit our Site, 2) when you
engage Arjuna Solutions to provide Services to you, and 3) when we perform those Services for
you. This information includes certain personally identifiable information (“Personally
Identifiable Information” or “PII”), which is information that is specific to an individual, such
as, but not limited to, name, e-mail address, user identification data, registration and customer
account information, and other similar non-public information. This information also includes
“Anonymous Information,” which is information that is not associated with or linked to any
Personally Identifiable Information and does not permit the identification of an individual, such
as you or any other individual person. You may provide us with PII, whether relating to you or
your customers. We may also gather PII about your customers or third parties.
Subject to any other term, condition or provision in a Master Service Agreement or other
contract between you and Arjuna Solutions, additional information covered under this Privacy
Policy also includes PII as to your clients, customers, sales prospects and other individuals
(collectively, all such third parties, “Your Customers”) that you specifically disclose to Arjuna
Solutions for purposes of utilizing our Services (collectively, all such PII disclosed by you to us
concerning the Your Customers, “Your Customer PII”). Lastly, information covered under
this Policy also includes additional PII concerning Your Customers (and potential customers)
that is obtained and compiled by us as a result of providing Services to you (collectively, all such
additional PII regarding Your Customers obtained and compiled by us as a result of providing
Services to you, the “Customer Research”), through the use of third party websites, applications
or otherwise. While we assert that Customer Research remains the property of Arjuna Solutions,
information on this Site.
We retain all information which You provide to Us for the provision of services, even after the
completion of an engagement, unless you request otherwise. You may request that we destroy
information which You provided during the course of an engagement by contacting us in writing at the
address which appears at the end of this policy requesting that we destroy the information which you
provided. We ask that you make this request within 30 days of the completion of our engagement.
How is information collected or obtained?
Arjuna Solutions obtains or is provided information primarily through three (3) means: 1) when
you visit our Site, 2) when you engage Arjuna Solutions to provide Services to you, and 3) when
we perform those Services for you. Depending on the circumstances, various information may
be provided to us or obtained or compiled by us.
In the provision of Services we may use buttons, tools or content that provide links to services or
applications provided by third parties. We collect information about the use of these buttons and
tools by you, your customers and potential customers. Further, when you or your customers
interact with these tools or buttons or content, some information from the user’s web browser
may be gathered and sent to a third party. The privacy policies of these third parties are not
under our control and we suggest that you review their policies. The use by your customers or
potential customers of these buttons, tools or other applications we consider to be Customer
Arjuna Solutions maintains its own pages on social networking sites and may ask that you grant
us access to your pages on social networking sites. We may collect information when you, your
your customers or potential customers interact with pages on social networking sites which are
maintained by You or Arjuna Solutions. Information which we gather from your customers or
potential customers from the use of social networking sites are considered by us to be Customer
We may advertise on the internet from time to time including the use of advertisements to
promote Arjuna Solutions. When we advertise online we gather information about the ads which
are displayed to you, your customers and others and treat same to be Customer Research.
What information is obtained through the Site?
We collect information from you when you register on our Site. When registering on our Site,
you will be asked to provide PII. This allows us to create a user or customer account and
communicate with you and it also provides a means for you to login and access your account
We may also collect certain Anonymous Information when you visit our site, such as your IP
Address (an IP address is a number that is automatically assigned to your computer or device
when connected to the Internet), the type of browser you are using (e.g., Chrome, Internet
Explorer, Mozilla Firefox, Safari, etc.), the type of operating system you are using (e.g.,
Windows, Mac, Android), the domain name of your Internet or data service provider (e.g., Time-
Warner, Verizon, etc.), the date and time you access our website, the pages you visit while on
our website, and if you visited from another website, the address of the other website.
By accessing or otherwise using the Site, you expressly agree to the terms and conditions of this
Your PII may be processed and stored in other countries (including the United States) where
laws regarding the processing and storage of PII may be less (or more) stringent than the laws in
your country. Your PII will not, however, be used or disclosed for purposes for which you have
not given consent or which are not permitted under applicable law.
How do we secure information which we gather and store?
The protection and security of your PII and that of your customers is important to us. We know
that it is important to you as well. We provide reasonable technical, administrative and physical
security to protect PII from loss, misuse, unauthorized access, alteration, disclosure or
destruction. We rely upon the services of third parties who are themselves industry leaders in
maintaining security and confidentiality of your PII. Despite our best efforts, and those of
industry leaders with whom we contract, no security is absolute and no one can insure or warrant
the total protection and security of your PII. Your PII is stored on servers and in data files of
companies that we hire to provide such services to us.
Are children allowed to use the Site?
This Site is intended solely for users who are eighteen (18) years of age or older. Only
individuals who are eighteen (18) years of age or older are allowed to register with the Site and
access, engage or otherwise utilize any Service offered by Arjuna Solutions. Registration by or
the attempted engagement of Arjuna Solutions for the performance of any Services by anyone
under the age of 18 is void and prohibited.
Protecting the privacy of children is very important to Arjuna Solutions. Arjuna Solutions does
not knowingly collect, solicit, obtain or compile PII from anyone under the age of 18 or
knowingly allow such persons to register with Arjuna Solutions or attempt to utilize our
Services. No one under age 18 may provide any PII to Arjuna Solutions or the Site. If you are
under 18, please do not attempt to register with the Site or send any information about yourself to
us, including your name, address, telephone number, or email address. In the event that we learn
that we have collected PII from an individual under the age of 18, we will delete that information
as quickly as possible. If you believe that we may have been provided or otherwise collected,
obtained or compiled any PII from or concerning an individual less than 18 years of age, please
contact us through the Contact link located on the bottom of each page of the Site.
What is Personally Identifiable Information collected at the Site used for?
When you register on our Site, we collect PII for certain purposes, including, but not limited to:
• Improving our website. We continually strive to improve our website based on the
information and feedback we receive from you.
• Improving customer service. Your information helps us to more effectively respond to
and support your needs.
• Sending periodic emails. The email address you provide may be used to send you
information, respond to inquiries, and other requests or questions. If at any time you
would like to unsubscribe from receiving future emails from us, we include detailed
unsubscribe instructions at the bottom of each email
• Responding to legal process; for example, in response to a court order, a subpoena, or a
law enforcement agency’s inquiry.
• Opening a client account with Arjuna Solutions so that you may engage us to provide our
Services to you and to provide a portal to you for accessing your account and the various
data and reports created by us as a result of providing our Services to you.
• Providing Services to you.
What is Anonymous Information collected at the Site used for? Do you use “cookies”?
We do use “cookies” for purposes of collecting various Anonymous Information. In addition,
we are able to determine additional Anonymous Information through Internet industry standard
Cookies are small files that a site or its service provider transfers to your computer’s hard drive
through your web browser (if you allow it). Cookies enable the sites’ or service providers’
systems to recognize your browser and capture and remember certain information. Cookies, by
themselves, do not tell us your e-mail address or other Personally Identifiable Information unless
you choose to provide that information to us. However, once you choose to furnish us with PII –
such as by registering with the Site – this information may be linked to the data stored in the
cookie. We may also use technology to detect the version and settings of your web browser and
optimize the size, formatting and appearance of this website to that specific web browser’s
offer better site experiences and tools in the future. We may contract with third-party service
providers to assist us in better understanding our Site visitors. These service providers are not
permitted to use the information collected on our behalf except to help us conduct and improve
Does the Site contain links to third party sites or advertising?
At our discretion, we may provide you with access to third party products or services on our Site.
These third party sites have separate and independent privacy policies. We therefore have no
responsibility or liability for the content and activities of these linked sites. Nonetheless, we
seek to protect the integrity of our Site and welcome any feedback about these sites.
and does not apply to any third party website. You may wish to consult the privacy policies of
those other sites.
We also utilize applications of third parties. Likewise we do not control the operation of these
applications and have no responsibility for the manner in which these applications perform.
Do we disclose any information to outside parties?
Site-Collected Personally Identifiable Information
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable
Information. This does not include trusted third parties who assist us in operating our website
and conducting our business (e.g., trusted third parties for processing payments for Services, etc.)
so long as those parties agree to keep this information confidential. We may also release your
information when we believe release is appropriate to comply with the law, enforce our site
policies, or protect ours or others’ rights, property or safety. However, Anonymous Information
may be provided to other parties for marketing, advertising, or other uses.
Customer PII (Personally Identifiable Information)
Your Client PII or Customer PII belongs to you. We do not sell, trade, or otherwise transfer to
outside parties your Customer PII. This does not include trusted third parties who assist us in
conducting our business to provide the contracted Services to you, so long as those parties agree
to keep this information confidential. However, any Customer Research, which necessarily will
include PII belongs to Arjuna Solutions. Notwithstanding our position as to ownership, we
release is appropriate to comply with the law, enforce our site policies, or protect ours or others’
rights, property or safety. Specifically, we may be compelled by judicial process, warrant or
subpoena to produce PII. In such cases, we will provide you with notice as soon as possible,
depending on the circumstances giving rise to the disclosure.
Unless otherwise provide in a Master Services Agreement or other legally binding contract
between you and Arjuna Solutions, all Customer Research created, developed, researched,
compiled or otherwise obtained by us while performing Services for you shall remain the sole
and exclusive property of Arjuna Solutions. Customer Research may be utilized by Arjuna
Solutions for its internal business operations and to further improve and enhance its research
technologies. We may disclose such Customer Research to third parties at our discretion. We
may gather such Customer Research using third party websites, applications or social networks.
What happens to information in the event of a company sale?
If the ownership of all or substantially all of the Arjuna Solutions business were to change, such
as, for example, through a merger, acquisition by another company, or sale of all or a portion of
our assets, etc., your Personally Identifiable Information may be among the assets transferred to
the new owner. In any such transfer of information, your Personally Identifiable Information
that any acquirer of ours or that acquirer’s assets may continue to process your Personally
California Online Privacy Protection Act Compliance.
We are in compliance with the California Online Privacy Protection Act.
Children’s Online Privacy Protection Act Compliance.
We are in compliance with the Children’s Online Privacy Protection Act. Arjuna Solutions does
not knowingly collect any information from anyone under 13 years of age. Our Site and
Services are all directed to individuals who are at least 18 years old or older.
collected. For new users, the changes will become effective once posted. For existing users
those changes will become effective 30 days after posting. We encourage you to periodically
modification date above.
2100 M St, NW
Washington, DC 20037-1233
Phone: 202 800 0222
Toll Free: 855 408 1313
Fax: 202 600 2797
616 Corporate Way
Suite 2 #4000
Valley Cottage, NY